Terms & Conditions 2

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TERMS & CONDITIONS

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Introduction

Mrs Button’s chocolates takes pride in their products and want to share the passion with you. We are delighted that you want to purchase Our Chocolates on-line so below are our terms and conditions which apply when you are ordering Mrs Button’s chocolates from our website. Please read these terms and conditions carefully and if you are uncertain about anything please get in contact before placing your order. By ordering any of Our Chocolates, you agree to be bound by these terms.

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Background

These Terms of Sale, together with any and all other documents referred to herein, set out the terms under which Chocolates are sold by Us to consumers through this website, mrsbuttonschocolates.co.uk (“Our Site”). Please read these Terms of Sale carefully and ensure that you understand them before ordering any Chocolates from Our Site. You will be required to read and accept these Terms of Sale when ordering Chocolates. If you do not agree to comply with and be bound by these Terms of Sale, you will not be able to order Chocolates through Our Site. These Terms of Sale, as well as any and all Contracts are in the English language only.

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1. Definitions and Interpretation
1.1 In these Terms of Sale, unless the context otherwise requires, the following expressions have the following meanings:

“Contract” – means a contract for the purchase and sale of Chocolates, as explained in Clause 9;
“Chocolates” – means the products sold by Us through Our Site;
“Order” – means your order for Chocolates;
“Order Confirmation”- means our acceptance and confirmation of your Order;
“Order Number” – means the reference number for your Order; and
“We/Us/Our” – means Mrs Button’s Chocolates, whose registered and main trading address is 6 Bellingham Place, Kelvedon, Essex, CO5 9HX.

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2. Information About Us
2.1 Our Site, mrsbuttonschocolates.co.uk, is owned and operated by Mrs Button’s chocolates, whose registered and main trading address is 6 Bellingham Place, Kelvedon, Essex, CO5 9HX. We are not currently registered for VAT.
2.2 We are a member of the Federation of Small Businesses.

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3.1 Access to Our Site is free of charge.
3.2 It is your responsibility to make any and all arrangements necessary in order to access Our Site.
3.3 Access to Our Site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.
3.4 Use of Our Site is subject to our Website Terms of Use. Please ensure that you have read them carefully and that you understand them.[/et_pb_text][et_pb_text _builder_version=”4.0.3″ text_text_color=”rgba(0,0,0,0.94)” text_font_size=”19px” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|desktop”]

4. Age Restrictions
4.1 There are currently no age restrictions for consumers who wish to purchase Chocolates through Our Site.

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5. Wedding Favours
5.1 Additional terms for wedding favours can be found on Our Site within the section “wedding favours”. These are in addition to the terms within this document.

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6. Business Customers (corporate sales)
6.1 This section only applies if you are placing an order on behalf of a business. If you are purchasing Chocolates from Our Site on behalf of a business, you confirm that you have the authority to bind that business. These additional terms constitute the entire agreement between you and Us.
6.2 We only supply Our Chocolates to you for internal use and you agree not to use the product for re-sale purposes. We are not responsible for ensuring that the products are suitable for your purposes. We will under no circumstances be liable to you for loss of profits, sales, business, revenue, business opportunity, anticipated savings, goodwill or any indirect or consequential loss. Nothing in these conditions limit or exclude liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation or any other liability which cannot be limited or excluded by law.
6.3 Subject to the above paragraph, our total liability to you in respect of all losses arising in connection with the contract (whether in contract, tort (including negligence), breach of statutory duty or otherwise) will not exceed 100% of the price of the products.
6.4 We reserve the right to amend delivery charges where necessary for corporate orders placed via the website, as the website delivery options are for consumer orders which do not exceed standard delivery costs. Additional costs may apply where a large number of items are ordered or where delivery to multiple addresses is requested.

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7. International Customers
Please note that We only deliver within the United Kingdom.

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8.1.1 We make all reasonable efforts to ensure that all descriptions and graphical representations of Chocolates available from Us correspond to the actual Chocolates that you will receive. Please note, however, the following:
8.1.2 Images of Chocolates are for illustrative purposes only. There may be slight variations in colour between the image of a product and the actual product sold due to differences in computer displays, lighting conditions, and the fact that foodstuffs will naturally vary in appearance;
Images and/or descriptions of packaging are for illustrative purposes only, the actual packaging of Chocolates may vary; and
8.1.3 Due to the nature of the Chocolates sold through Our Site, there may be up to a 5% variance in the weight of those Chocolates between the actual Chocolates and the description.
8.1.4 Unless otherwise specified at the time of purchase all our Chocolates have a minimum best before date of 3 months from the time of purchase.
8.1.5 Bespoke Chocolates are available from Us. If you Order bespoke Chocolates (and this includes wedding favours) from Us, We will produce those Chocolates to your specifications and requirements. Further information on the information We will require for your Order of bespoke Chocolates can be found on Our Site in the “bespoke items” section. Please feel free to contact Us before ordering to discuss your requirements.
8.1.5.1 When placing an Order for bespoke Chocolates, please ensure that all information that you provide to Us is correct, accurate and complete. We cannot                     accept the return of any bespoke Chocolates if the return is due to incorrect information provided by you. Please note that this does not affect your legal rights                    (including but not limited to those described in these terms).
8.2 Please note that Clause 8.1 does not exclude Our responsibility for mistakes due to negligence on Our part and refers only to minor variations of the correct Chocolates, not to different Chocolates altogether. Please refer to Clause 12 if you receive incorrect Chocolates (i.e. Chocolates that are not as described).
8.3 All chocolate descriptions provided on Our Site include a full list of ingredients and nutritional information. We will also indicate where a product is suitable for vegetarian and/or vegan customers and will clearly state if any chocolate contains (or may contain) any of the following which may cause allergies or intolerances (please note, that our dairy/soya free range of Chocolates are prepared in the same environment using the same equipment (although thoroughly cleaned between batches) as regular Chocolates and we cannot guarantee that they will be 100% free of such ingredients):
8.3.1 Gluten;
8.3.2 Milk or lactose;
8.3.3 Eggs;
8.3.4 Peanuts;
8.3.5 Other nuts;
8.3.6 Celery;
8.3.7 Mustard;
8.3.8 Sesame seeds;
8.3.9 Soya or soybeans;
8.3.10 Fish.
8.4 We cannot guarantee that all Chocolates will always be available. Stock indications are not provided on Our Site and in order to give you the longest shelf life possible we only make small batches of each product we make. If you wish to check availability of a specific item, please contact Us before placing your order.
8.5 Minor changes may, from time to time, be made to certain Chocolates between your Order being placed and Us processing that Order and dispatching the Chocolates, for example, to reflect changes in relevant laws and regulatory requirements. Any such changes will not change any main characteristics of the Chocolates and will not normally affect your use or enjoyment of those Chocolates. However, if any change is made that would affect your use or enjoyment of the Chocolates, suitable information will be provided to you.
8.6 We make all reasonable efforts to ensure that all prices shown on Our Site are correct at the time of going online. We reserve the right to change prices and to add, alter, or remove special offers from time to time and as necessary. All pricing information is reviewed and updated twice per year. Changes in price will not affect any order that you have already placed (please note sub-Clause 8.9 regarding VAT, however).
8.7 All prices are checked by Us before We accept your Order. In the unlikely event that We have shown incorrect pricing information, We will contact you in writing to inform you of the mistake. If the correct price is lower than that shown when you made your Order, we will simply charge you the lower amount and continue processing your Order. If the correct price is higher, We will give you the option to purchase the Chocolates at the correct price or to cancel your Order (or the affected part of it). We will not proceed with processing your Order in this case until you respond. If We do not receive a response from you within 7 calendar days, We will treat your Order as cancelled and notify you of this in writing.
8.8 In the event that the price of Chocolates you have ordered changes between your Order being placed and Us processing that Order and taking payment, you will be charged the price shown on Our Site at the time of placing your Order.
8.9 Please note Mrs Button’s chocolates is not currently registered for VAT.
8.10 Delivery charges are not included in the price of the Chocolates displayed on Our Site. For more information on delivery charges, please refer to our FAQ’s section. Delivery options and related charges will be presented to you as part of the order process.[/et_pb_text][et_pb_text _builder_version=”4.0.3″ text_text_color=”rgba(0,0,0,0.94)” text_font_size=”19px” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|desktop”]9. Orders – How Contracts Are Formed
9.1 Our Site will guide you through the ordering process. Before submitting your Order you will be given the opportunity to review your Order and amend it. Please ensure that you have checked your Order carefully before submitting it. Especially with regards to bespoke Orders.
9.2 If, during the order process, you provide Us with incorrect or incomplete information, please contact Us as soon as possible. If We are unable to process your Order due to incorrect or incomplete information, We will contact you to ask you to correct it. If you do not give us the accurate or complete information within a reasonable time of Our request, We will cancel your Order and treat the Contract as being at an end. If We incur any costs as a result of your incorrect or incomplete information, We may pass those costs on to you.
9.3 You may change your Order at any time before We despatch the Chocolates by contacting Us. This does not apply to bespoke Chocolates. We will only accept changes to Orders for bespoke Chocolates if We are reasonably able to accommodate your request without additional work. If your Order is changed We will inform you of any change to the Price in writing.
9.4 No part of Our Site constitutes a contractual offer capable of acceptance. Your Order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acknowledgement of receipt of your Order does not mean that we have accepted it. Our acceptance is indicated by Us sending you an Order Confirmation by email. Only once We have sent you an Order Confirmation will there be a legally binding Contract between Us and you.
9.5 Order Confirmations shall contain the following information:
9.5.1 Your Order Number;
9.5.2 Confirmation of the Chocolates ordered including full details of the main characteristics of those Chocolates and any bespoke or personalised items;
9.5.3 Fully itemised pricing for the Chocolates ordered including, where appropriate, delivery and other additional charges;
9.5.4 Estimated delivery date(s);
9.6 We will also include a paper copy of the Order Confirmation with your Chocolates.
9.7 In the unlikely event that We do not accept or cannot fulfil your Order for any reason, We will explain why in writing. No payment will be taken under normal circumstances. If We have taken payment any such sums will be refunded to you as soon as possible and in any event within 14 calendar days.
9.8 Any refunds due under this Clause 9 will be made using the same payment method that you used when ordering the Chocolates.[/et_pb_text][et_pb_text _builder_version=”4.0.3″ text_text_color=”rgba(0,0,0,0.94)” text_font_size=”19px” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|desktop”]10. Payment
10.1 Payment for Chocolates and related delivery charges must always be made in advance and you will be prompted to pay during the order process. Your chosen payment method will be charged on the day We dispatch your Chocolates.
10.2 We accept the following methods of payment on Our Site:
10.2.1 For those orders being personally collected, by prior arrangement, from our registered address there is an option to pay in cash at the time of collection.
10.2.2 Visa, American Express, Mastercard, and Maestro. Via “Switch” an online payment tool. We require you to supply the registered address of the credit card holder which is used to validate your order with your credit card company. We cannot accept responsibility for an order being held back as a result of incorrect or invalid payment details being given.[/et_pb_text][et_pb_text _builder_version=”4.0.3″ text_text_color=”rgba(0,0,0,0.94)” text_font_size=”19px” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|desktop”]11. Delivery, Risk and Ownership
11.1 All Chocolates purchased through Our Site will normally be delivered within 14 calendar days after the date of Our Order Confirmation unless otherwise agreed or specified during the Order process (subject to delays caused by events outside of Our control, for which see Clause 15). Once your order has been accepted we will advise you of an estimated delivery date, and make reasonable effort to do so.
11.1.1 Deliveries are made Tuesday to Friday inclusive. Unless agreed in writing no deliveries will be made on Monday, Saturday, Sunday or Nationally recognised UK holidays including Bank holiday dates.
11.2 If you are ordering Chocolates and need them for a specific date you must check with us prior to ordering. We will do what we can to meet your requirements but at no point will a requested deliver by date form part of this contract, unless We agree that with you in writing separately.
11.3 We use a number of third party companies to deliver Our Chocolates. In no case shall We be liable for delays to delivery caused by factors outside our control. These include but are not limited to failures by our sub-contractors responsible for delivery, and resulting from industrial action, exceptional whether, sickness or death, or other exceptional circumstances of which We could not reasonably have been aware or have predicted, in advance of accepting your order.
11.4 If We are unable to deliver the Chocolates on the delivery date, the following will apply:
11.4.1 If no one is available at your delivery address to receive the Chocolates and the Chocolates cannot be left in a safe place nominated by you, the delivery company will leave a delivery note explaining how to rearrange delivery or where to collect the Chocolates;
11.4.2 If you do not collect the Chocolates or rearrange delivery within 4 calendar days, We will contact you to ask you how you wish to proceed. If We cannot contact you or arrange redelivery or collection, We will treat the Contract as cancelled and recover the Chocolates. If this happens, you may be refunded the purchase price of the Chocolates themselves, but not the cost of delivery. We may also bill you for any reasonable additional cost that we incur in recovering the Chocolates.
11.5 In the unlikely event that We fail to deliver the Chocolates within 14 calendar days of Our Order Confirmation (or as otherwise agreed or specified as under sub-Clause 11.1), if any of the following apply you may treat the Contract as being at an end immediately:
11.5.1 We have refused to deliver your Chocolates; or
11.5.2 You told Us when ordering the Chocolates that delivery within that time period was essential. And that we subsequently agreed to supply the Chocolates within this time period.
11.6 If you do not wish to cancel under sub-Clause 11.5 or if none of the specified circumstances apply, you may specify a new (reasonable) delivery date. If We fail to meet the new deadline, you may then treat the Contract as being at an end.
11.7 You may cancel all or part of your Order under sub-Clauses 11.5 or 11.6 provided that separating the Chocolates in your Order would not significantly reduce their value. Any sums that you have already paid for cancelled Chocolates and their delivery will be refunded to you within 14 calendar days. Please note that if any cancelled Chocolates are delivered to you, you must return them to Us or arrange with Us for their collection. In either case, We will bear the cost of returning the cancelled Chocolates. All Chocolates returned must be undamaged, unopened, and in their original packaging.
11.8 Delivery shall be deemed complete and the responsibility for the Chocolates will pass to you once We have delivered the Chocolates to the address including, where relevant, any alternative address you have provided.
11.9 Ownership of the Chocolates passes to you once we have received payment in full of all sums due (including any applicable delivery charges).
11.10 Any refunds due under this Clause 11 will be made using the same payment method that you used when ordering the Chocolates.[/et_pb_text][et_pb_text _builder_version=”4.0.3″ text_text_color=”rgba(0,0,0,0.94)” text_font_size=”19px” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|desktop”]12. Problems with the Chocolates
12.1 By law, We must provide goods that are of satisfactory quality, fit for purpose, as described at the time of purchase, in accordance with any pre-contract information We have provided, and that match any samples or models that you have seen or examined (unless We have made you aware of any differences).
12.2 If any Chocolates you have purchased do not comply as stated above and, for example, are damaged when you receive them, or if you receive incorrect (or incorrectly priced) Chocolates, please contact Us by telephone (07803 083 893) or email amanda@mrsbuttonschocolates.co.uk.gridhosted.co.uk as soon as reasonably possible and in any event within 2 calendar days to inform Us of the problem, and to arrange for a refund or replacement.
12.3 Please note that you will not be eligible to claim under this Clause 12 if We informed you of the fault(s), damage, short dated stock or other problems with the Chocolates before you purchased them (and it is because of the same issue that you now wish to return them); if you have purchased the Chocolates for an unsuitable purpose that is neither obvious nor made known to Us and the problem has resulted from your use of the Chocolates for that purpose; or if the problem is the result of normal wear and tear, misuse or intentional or careless damage. Please also note that you may not return Chocolates to Us under this Clause 12 merely because you have changed your mind. Please refer to Clause 13 for more details.
12.4 To return Chocolates to Us for any reason under this Clause 12, please visit the FAQ page on Our Site mrsbuttonschocolates.co.uk to arrange for a collection and return. We will be fully responsible for the costs of returning Chocolates under this Clause 11 and will reimburse you where appropriate.
12.5 Refunds (whether full or partial, including reductions in price) under this Clause 12 will be issued within 14 calendar days of the day on which We agree that you are entitled to the refund.
12.6 Any and all refunds issued under this Clause 12 will include all delivery costs paid by you when the Chocolates were originally purchased.
12.7 Refunds under this Clause 12 will be made using the same payment method that you used when ordering the Chocolates.
12.8 For further information on your rights as a consumer, please contact your local Citizens’ Advice Bureau or Trading Standards Office.[/et_pb_text][et_pb_text _builder_version=”4.0.3″ text_text_color=”rgba(0,0,0,0.94)” text_font_size=”19px” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|desktop”]13. Cancellations
13.1 You may cancel an Order (and receive a full refund of any sums already paid) at any time up to 2 calendar days before we dispatch your Chocolates by contacting Us via telephone (07803 083 893) or email amanda@mrsbuttonschocolates.co.uk.gridhosted.co.uk. Orders cannot be cancelled after this time or once they have been dispatched. This does not apply to bespoke Chocolates (unless you are cancelling under Clause 15 due to an event outside of Our control). We will only accept an Order cancellation for bespoke Chocolates if We have not yet begun making the Chocolates. If you request that your Order be cancelled, you must confirm this cancellation in writing.

13.2 To contact Us directly to cancel, please use the following details:
Telephone: 07803 083 893;
Email: amanda@mrsbuttonschocolates.co.uk.gridhosted.co.uk
Post: 6 Bellingham Place, Kelvedon, Essex, CO5 9HX;
In each case, providing Us with your name, address, email address, telephone number, and Order Number.
13.3 We may ask you why you have chosen to cancel and may use any answers you provide to improve Our products and services, however please note that you are under no obligation to provide any details if you do not wish to.
13.4 Please note that, due to the perishable nature of the Chocolates that we sell, you will not have a right to cancel under the 14 day “cooling-off” period given to EU consumers under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. You may cancel after receiving Chocolates if there is a problem with them, as set out in Clause 12, but you cannot cancel merely because you have changed your mind.
13.5 Any refunds due under this Clause 13 will be issued to you within 14 calendar days of the day on which you inform Us that you wish to cancel your Order.
13.6 Refunds under this Clause 13 will be made using the same payment method that you used when ordering the Chocolates.[/et_pb_text][et_pb_text _builder_version=”4.0.3″ text_text_color=”rgba(0,0,0,0.94)” text_font_size=”19px” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|desktop”]14. Our Liability to Consumers
14.1 We will be responsible for any foreseeable loss or damage that you may suffer as a result of Our breach of these Terms of Sale (or the Contract) or as a result of Our negligence. Loss or damage is foreseeable if it is an obvious consequence of Our breach or negligence or if it is contemplated by you and Us when the Contract is created. We will not be responsible for any loss or damage that is not foreseeable.
14.2 We only supply products for domestic and private use by consumers. We make no warranty or representation that the Chocolates are fit for commercial, business or industrial use of any kind (including resale). We will not be liable to you for any loss of profit, loss of business, interruption to business, or for any loss of business opportunity.
14.3 Nothing in these Terms of Sale seeks to limit or exclude Our liability for death or personal injury caused by Our negligence (including that of Our employees, agents or sub-contractors); or for fraud or fraudulent misrepresentation.
14.4 Nothing in these Terms of Sale seeks to exclude or limit your legal rights as a consumer. For more details of your legal rights, please refer to your local Citizens Advice Bureau or Trading Standards Office.[/et_pb_text][et_pb_text _builder_version=”4.0.3″ text_text_color=”rgba(0,0,0,0.94)” text_font_size=”19px” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|desktop”]15. Events Outside of Our Control (Force Majeure)
15.1 We will not be liable for any failure or delay in performing Our obligations where that failure or delay results from any cause that is beyond Our reasonable control or that of our third party delivery company. Such causes include, but are not limited to: power failure, internet service provider failure, strikes, lock-outs or other industrial action by third parties, riots and other civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism (threatened or actual), acts of war (declared, undeclared, threatened, actual or preparations for war), epidemic or other natural disaster, or any other event that is beyond Our reasonable control.
15.2 If any event described under this Clause 15 occurs that is likely to adversely affect Our performance of any of Our obligations under these Terms of Sale:
15.2.1 We will inform you as soon as is reasonably possible;
15.2.2 We will take all reasonable steps to minimise the delay;
15.2.3 To the extent that we cannot minimise the delay, Our affected obligations under these Terms of Sale (and therefore the Contract) will be suspended and any time limits that We are bound by will be extended accordingly;
15.2.4 We will inform you when the event outside of Our control is over and provide details of any new dates, times or availability of Chocolates as necessary;
15.2.5 If the event outside of Our control continues for more than 14 calendar days. We will cancel the Contract and inform you of the cancellation. Any refunds due to you as a result of that cancellation will be paid to you as soon as is reasonably possible and in any event within 14 calendar days of the date on which the Contract is cancelled;
15.2.6 If an event outside of Our control occurs and continues for more than 14 calendar days and you wish to cancel the Contract as a result, contact Us directly to cancel, please use the following details:
Telephone: 07803 083 893;
Email: amanda@mrsbuttonschocolates.co.uk.gridhosted.co.uk
Post: 6 Bellingham Place, Kelvedon, Essex, CO5 9HX.
In each case, providing Us with your name, address, email address, telephone number, and Order Number. Any refunds due to you as a result of such cancellation will be paid to you as soon as is reasonably possible and in any event within 14 calendar days of the date on which the Contract is cancelled.[/et_pb_text][et_pb_text _builder_version=”4.0.3″ text_text_color=”rgba(0,0,0,0.94)” text_font_size=”19px” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|desktop”]

16. Communication and Contact Details
16.1 If you wish to contact Us with general questions, complaints, matters relating to the Chocolates, your Order or relating to cancellations you may contact Us by telephone at 07803 083 893, by email at amanda@mrsbuttonschocolates.co.uk.gridhosted.co.uk, or by post at our registered address, 6 Bellingham Place, Kelvedon, Essex, CO5 9HX.

[/et_pb_text][et_pb_text _builder_version=”4.0.3″ text_text_color=”rgba(0,0,0,0.94)” text_font_size=”19px” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|desktop”]17. Complaints and Feedback
17.1 We always welcome feedback from Our customers and, whilst We always use all reasonable endeavours to ensure that your experience as a customer of Ours is a positive one, We nevertheless want to hear from you if you have any cause for complaint.
17.2 If you wish to complain about any aspect of your dealings with Us, please contact Us in one of the following ways:
17.2.1 In writing, addressed to Mrs Amanda Button, 6 Bellingham Place, Kelvedon, Essex, CO5 9HX;
17.2.2 By email, addressed to Mrs Amanda Button at amanda@mrsbuttonschocolates.co.uk.gridhosted.co.uk;
17.2.3 By contacting Us by telephone on 07803 083 893.[/et_pb_text][et_pb_text _builder_version=”4.0.3″ text_text_color=”rgba(0,0,0,0.94)” text_font_size=”19px” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|desktop”]

18. How We Use Your Personal Information (Data Protection)
18.1 All personal information that We may use will be collected, processed, and held in accordance with the provisions of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”) and your rights under the GDPR.
18.2 For complete details of Our collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is used, the legal basis or bases for using it, details of your rights and how to exercise them, and personal data sharing (where applicable), please refer to Our Privacy Policy and Cookie Policy.

[/et_pb_text][et_pb_text _builder_version=”4.0.3″ text_text_color=”rgba(0,0,0,0.94)” text_font_size=”19px” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|desktop”]19. Other Important Terms
19.1 We may transfer (assign) Our obligations and rights under these Terms of Sale (and under the Contract, as applicable) to a third party (this may happen, for example, if We sell Our business). If this occurs, you will be informed by Us in writing. Your rights under these Terms of Sale will not be affected and Our obligations under these Terms of Sale will be transferred to the third party who will remain bound by them.
19.2 You may not transfer (assign) your obligations and rights under these Terms of Sale (and under the Contract, as applicable) without Our express written permission.
19.3 The Contract is between you and Us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms of Sale.
19.4 If any of the provisions of these Terms of Sale are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms of Sale. The remainder of these Terms of Sale shall be valid and enforceable.
19.5 No failure or delay by Us in exercising any of Our rights under these Terms of Sale means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms of Sale means that We will waive any subsequent breach of the same or any other provision.
19.6 We may revise these Terms of Sale from time to time in response to changes in relevant laws and other regulatory requirements. If We change these Terms of Sale as they relate to your Order, We will give you reasonable advance notice of the changes and provide details of how to cancel if you will be affected by them and are not happy with them.[/et_pb_text][et_pb_text _builder_version=”4.0.3″ text_text_color=”rgba(0,0,0,0.94)” text_font_size=”19px” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|desktop”]

20. Law and Jurisdiction
20.1 These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with the law of England & Wales.
20.2 If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Sub-Clause 20.1 above takes away or reduces your rights as a consumer to rely on those provisions.
20.3 If you are a consumer, any dispute, controversy, proceedings or claim between you and Us relating to these Terms and Conditions, or the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.
20.4 If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England & Wales.

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Shop

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Luxury hot chocolate
Chocolate bars
Chocolate buttons
After dinner chocolates
DIY chocolate kits
Lollipops
Hampers
Dairy/soya-free
Wholesale

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Occasions

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Birthdays
Weddings
Hen & stags
Baby shower
Teacher
Valentines day
Mothers & fathers day
Easter
Christmas

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Pages

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Founder
Ingredients
Allergens & Nutrition
Testimonials
FAQs
Gallery
Terms & conditions

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Contact

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